Business Skills Courses

Our business skills online courses are designed to complement our suite of online training programmes. Our business skills courses not only help you get the best from your business, but also help you to stay compliant with business legislation.

Customer Service Training - First Aid Training Course

NEW for 2018Customer Service Training

Nearly everyone comes into contact with customers in some way. This could be face to face in your organisation, whilst dealing with email enquiries or possibly over the phone. Many other business may be offering the public a similar service or product. The challenge, is trying to get those potential clients to come to your business. One way to encourage that is by excellent customer service.

Certified by: CPD

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Data Protection - First Aid Training Course

NEW for 2018Data Protection

By and large many of us are privy to other peoples personal data. Depending on our job roles this information will vary, but could include financial data, health or education records, photographic images, in addition to contact details.

If you or your organisation handles personal information about individuals, you have legal obligations to protect that data. Data breaches could cause damage of your organisations reputation, large fines, legal ramifications and potential loss of clients. Avoid this by undertaking our training course now.

Certified by: CPD

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Equality, Diversity and Discrimination - First Aid Training Course

NEW for 2018Equality, Diversity and Discrimination

Everyone has a duty to create a working environment free from discrimination.  In the hope that we create an inclusive, respectful environment for everyone. In fact its a legal requirement for your business, but we all need a reminder of how to look at our behaviour and attitudes to ensure we create a fairer, diverse environment.
This course will help you meet your legal responsibilities as well as showing your commitment to equality and diversity.   

Certified by: CPD

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